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After Zhao Xi mobilized, he distributed information to everyone. This is the current general chapter of hotel industry regulations. This meeting is mainly to supplement and modify this general chapter.
With the development of the industry, this specification from more than 10 years ago is obviously unable to keep up with the times.
Yi Xiaohai took a look and said,
The first few items are mainly to abide by laws and regulations, abide by ethics, operate with integrity, maintain the reputation of the industry, establish an overall concept, give full play to industry advantages, strengthen collaboration, carry out fair, just and orderly competition, etc.
Basically, there is no design that is too detailed and useful.
Starting from Article 6, there is some substantive content.
Health regulations, pricing regulations, safety regulations, reception service regulations, appearance, polite language, etc.
The coverage is very broad, but there are few details and the content is very general.
And Yi Xiaohai found that there is no clear punishment standard,
"Everyone, today is the first day of the meeting. You don't have to be too formal. If you have any ideas, let's discuss them together." Zhao Xi said loudly at the end.
The first thing he looked at was the older man sitting in the lower position.
The old man¡¯s name is Qian Jianguo, the association¡¯s lifelong honorary consultant and the most influential hotel manager in the country.
To be precise, I shouldn¡¯t be called a hotel manager.
Because this professional title has not yet been implemented in China,
In short, he is the oldest, has the highest prestige, and is the most qualified to speak first.
He was not polite and asked the staff to distribute the materials he had prepared to everyone.
After Yi Xiaohai got the materials, he had to admire him.
No matter what Qian Jianguo's ability is, his attitude alone puts him to shame.
There are 18 pages of handwritten materials, neat and tidy. It is obvious that he started preparing very early.
This kind of heart is much more powerful than Yi Xiaohai's.
The content is sufficient, the categories are clear, and the content is very practical.
It specifically mentions the hotel¡¯s pricing and service specifications, how to avoid unnecessary vicious competition, including some administrative penalties, which is very detailed.
Yi Xiaohai feels that this material can be used directly if it is slightly modified.
After everyone read it, they were generous with their praises, and Qian Jianguo also accepted it calmly.
Qian Jianguo¡¯s content is very detailed, covering basically all major and minor categories. Most of the subsequent discussions are centered on supplementing his materials and making suggestions.
Qian Jianguo accepted everyone¡¯s suggestions and discussed reasonable plans with each other. The atmosphere at the scene was still very harmonious and pleasant.
Yi Xiaohai stayed aside, listening to their discussion quietly and not taking the initiative to speak.
He was invited by Zhao Xi, so he can come out and say a few words.
"But he is young and most people are hostile to him, so naturally he can't stand out randomly.
What he has to do now is to listen quietly to others, wait for Zhao Xi to call his name, and express some opinions.
It started at 8 o'clock in the morning, and by 11 o'clock, everyone was still in high spirits.
Today is the first day. Let¡¯s get to know each other and exchange feelings. We won¡¯t discuss too many formal issues.
Yi Xiaohai stayed quietly all morning, and Zhao Xi did not call his name.
Lunch will be arranged at Yanjing Hotel.
Yanjing Hotel is a long-established star hotel and a time-honored brand in China.
Whether it is guest room management, catering management, recreation management or corporate culture, Yanjing Hotel has done a good job.
Eating and studying should not be missed.
Considering that the attendees were all big bosses from all over the world, and arranging seats could easily cause discomfort to everyone, Zhao Xi simply arranged a buffet.
??This way no one will have any objections.
Du Zhenguo exchanged experiences with some people from other provinces. Fei Yiming, the big boss of Stone City, also gathered with a few people to chat.
Yi Xiaohai didn¡¯t know anyone, so he was going to find a corner to have a good meal. He didn¡¯t eat much after drinking last night, and he didn¡¯t eat much in the morning. He really needed to have a good meal.
When he was eating alone, someone came over to say hello to him.
The leader of the tourism department in Shudu is a good friend of Wei Baobao's father. Wei Baobao's father didn't come over, so he naturally wanted to say hello to Yi Xiaohai.
The two chatted briefly, but he had other people to greet, so he left first.
The second oneWhen you speak, just say something boldly. "
Yi Xiaohai saw Zhao Xi give him a wink, and the word bold was emphasized, and he understood immediately.
Zhao Xi is asking him to boldly find out the mistakes in Qian Jianguo's draft of the regulations. It is best to be more ruthless.
Although I don¡¯t understand why, Zhao Xi opened his eyes when he spoke, and Yi Xiaohai naturally cooperated.
"Mr. Qian, I am young. If you think there is anything wrong, please include it. I only represent my own personal point of view."
"Say it."
Qian Jianguo still had a serious face.
"I think there are some problems with some parts of your specification, such as the pricing principle."
Yi Xiaohai was not polite and started to criticize directly.
"You mentioned in the specification that the hotel's pricing must follow the guidance, approval, and supervision of the price department, and must follow the rules of the industry to avoid purely pursuing price competition, leading to a vicious cycle of price wars in the industry. I don't think these two points are true. objection,"
"But I think it needs to be added that the interests of the company itself must be protected, otherwise this pricing will be meaningless."
Zhao Xi really wanted to remind Yi Xiaohai to pay attention to his tone of voice.
He asked Yi Xiaohai to find problems because he wanted to suppress Qian Lao's momentum, otherwise Qian Jianguo would eventually control the writing specifications.
It¡¯s not that Qian founded the country is not good, but he is too old-fashioned. Some things still need to be determined by the market.
For example, pricing issues,
After Yi Xiaohai read the draft, he could immediately point out the problem. Zhao Xi knew that he had read the wrong person
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