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——"Then can you teach me how to make an appointment with a client?"
——"Why don't you tell me how you approach clients first, and then I'll discuss with you. Because everyone has their own style. Be sure to change everyone's words according to their personality .
In fact, the customers who come to make appointments are firstly because of the products you recommend, but because of gifts, and thirdly because of you.
Telemarketing, the most important thing is to sell products and yourself. Of course, you are the best product. "
Chu Lihua tried to be as straightforward as possible.
——"Can you be more specific?"
Lin Hailong's usual playful and smiling face became serious instead.
——"Well, some things can only be understood and cannot be expressed in words. I don't know how to tell you the specifics. Otherwise, you should listen to other colleagues who have a large number of customers on the phone.
By the way, I have another good idea. "
After Chu Lihua finished speaking, she smiled slyly, and then looked at Lin Hailong.
——"Quickly tell me, why are you still playing tricks on me?"
——"Learning from experts in the same industry at any time is the only way to grow rapidly. Can we pretend to be customers and call the company in the same industry?
In this way, we can quickly understand how competitors do telemarketing, their advantages, their words, their product selling points, and their services. In this way, we not only understand the basic situation of competitors, but also learn from peers Speaking skills, kill two birds with one stone.
But please note that the order of magnitude is 100 to call your peers pretending to be a customer. Because you may not be able to meet telemarketing masters at the beginning, you may meet Xiaobai who have just joined the job, and there are many Xiaobai and few masters, so there must be orders of magnitude requirements.
When we make too many phone calls to our peers, we should be able to catch dry goods and copy them immediately. We borrow what the opponent does well, and avoid and improve what the opponent does not do well.
Do two important reminders:
First, if sales novice wants to grow quickly, one must learn from the masters, and the other must be good at learning from them. This is the fastest way to get started;
Second, call your peers and make records at any time, and refine the keywords of the other party's speech skills after you put down the phone. After taking notes along the way, it is easy for us to find all kinds of dry goods.
In addition to this, the advantage of this method is that you don't delay the amount of calls you need to complete every day.
However, it mainly depends on whether you can find other people's phone numbers.
However, I still have a method that I have summed up when I was making collections before. I can tell you and you can learn from it.
? At the end of each day's work, it is necessary to summarize the phone calls of the day, divide customers into three categories: a, b, and c, and screen out high-quality customers;
? Give priority to customers with high intentions. From time to time, we will greet you by phone, and only do homework. We will understand the customer's family situation, financial situation, education, personal hobbies, etc. in a targeted manner, and then combine weekend SMS greetings and solar term blessings.
As time goes by and the relationship grows deeper, customers will regard you as a trustworthy person and will take the initiative to ask about your products, which is a matter of course.
Write a sales diary every day, summarize what you did well, catch what you did poorly and write it down well, keep writing a sales diary, and growth is just around the corner.
To do telemarketing, you must have the spirit of hard work. The number of calls per day must be guaranteed. Only when the number is guaranteed can more customers be screened out. There is a big difference between making 30 calls a day and 300 calls.
On this point, I believe you are working very hard.
However, if you haven't placed an order for a long time, it's easy to feel tired. At this time, what should we do?
Let me share with you another telemarketing trick.
?We make hundreds of phone calls every day. After a long time, customers reject more, which will more or less affect our mentality and emotions. What should we do at this time?
In fact, you can calculate an account, assuming you make 300 calls a day, bill 50,000 a month, commission 4,000 yuan, or, according to the cheapest line, a customer commission is 100, but going out to play is basically Two or many, right?
In this way, you only need to find 20 customers. And there are commissions of two or three hundred, or even four or five hundred, right?
We will calculate according to the 4,000 mentioned just now, plus the responsible basic salary of 3,500, which is 7,500 yuan. Then it is 7500 yuan ÷ (300 days x 22 days) = 1.14 yuan phone call, that is to say, no matter whether the call is billed or not, you will have a profit of 1.14 yuan.
If you want to understand this, it will be of great benefit to us to overcome difficulties and pick up the phone decisively again. Well, it can be regarded as spiritual encouragement for myself, very valuable. Ordinary people, I don't tell him yet. "
Originally, Chu Lihua just wanted to make the conversation appear so stiff. But seeing that Lin Hailong was in a hurry, Chu Lihua became serious.
——"Chuchu, I think the long speech you made before is not as useful to me as the last paragraph. As long as I hold this belief, I will no longer feel irritable when I call, and of course I will have greater gains up.
How about you, please have a meal? "
After Chu Lihua finished speaking, Lin Hailong pondered for a while before speaking.
——"No, I'm trying to lose weight recently, and I only eat fruit yogurt at night, and I still make it myself."
Chu Lihua politely declined Lin Hailong.
——"Do you still want to lose weight with your appearance? If you lose more fat, will it disappear?"
Lin Hailong stared at Chu Lihua for a long time before speaking.
—— "Who is twenty-two? I am over ninety catties. If I don't lose weight, I will soon break a hundred."
Chu Lihua muttered dissatisfied——
"Ha ha ha ha……"
Lin Hailong finally couldn't help laughing out loud, causing everyone in the subway to look sideways.
Chu Lihua hurriedly walked to the side, trying to pretend not to know her.
Chu Lihua reckoned that Lin Hailong must be laughing at herself, "Weighing no more than a hundred, either flat chested or short."
The bastard!
Fortunately, they will arrive at the station soon. As soon as the subway doors opened, Chu Lihua quickly ran down.
Just know that what Lin Hailong said in the company before was a joke.
Although Chu Lihua was angry, she did not forget her dinner.
After thinking about it, on the way back, Chu Lihua bought some duck necks.
Then I went to the fruit shop in the alley to buy fruit.
Although, she has a refrigerator. However, she only bought two days' worth each time.
Anyway, I pass by every day, and the fruit shop will be fresher.
The fruit and vegetable store that Chu Lihua went to gets stock every two days.
Because their home is two stores, selling fruits and vegetables at the same time.
——"What would you like to have today?"
The shop owner is a middle-aged uncle, he is very talkative and enthusiastic.
Especially for regular customers like Chu Lihua. Sometimes, he would tell Chu Lihua what was new, and he liked to give her nothing.
Of course, with Chu Lihua's sense of smell and experience, she is still very clear. After all, she always sold fruit with her mother when she was a child. (Remember the site URL: www.hlnovel.com - Didn't finish reading? Add this book to your favoritesI'm a member and bookmarked this chapterCopy the address of this book and recommend it to your friends for pointsChapter error? Click here to report
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