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Main Text Chapter 256 Life and Death (2 Updates)

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    What should we do?

    This is an urgent problem to be solved.

    ?Because the network speed of Shenzhou and Changtian Technology is relatively fast, the computers connected to the network have automatically updated the system, and there is a situation where there is no way to enter the desktop.

    Those users are using broadband dial-up Internet access, the speed of the Internet must be slower, but as long as the computer is connected to the Internet, the system will be automatically upgraded, and there is no way to log out.

    The user is not yet a professional IT engineer. In this case, the computer cannot be used at all.

    If this situation continues, it will seriously hit the market reputation and sales of carbon crystal hard disks, as well as the sales of Shenzhou.

    Chen Xiao said: "It is necessary for Shenzhou to send an announcement to users immediately, asking users who have not turned on the computer to unplug the network cable before using the computer until we find a solution."

    Wu Jun was in a hurry: "But!"

    Chen Xiao said: "Mr. Wu, now is not the time to analyze the reasons. The most important thing now is to let users not upgrade the system for the time being."

    Wu Jun also knew the reason. After hanging up the phone, he immediately asked Shenzhou to issue the latest announcement and notify the dealers under Shenzhou.

    Both announcements and dealers clearly inform users that before using a computer equipped with a carbon crystal hard drive, unplug the network cable first, and then turn it on.

    Shenchuan's newly established after-sales department is also busy. The people in the after-sales department call and explain one by one according to the phone number reserved by the user.

    During the phone call, I also encountered some users who did not understand.

    These users directly scolded the after-sales staff indiscriminately.

    "Did I buy your computer just for my stand-alone computer? Why can't I go online?! If there is a problem with the Internet on my computer, it is your Shenzhou's business, not our consumers' business!  Problem, you have to pay! I want to return the goods! You also have to bear my round-trip car fare and lost wages!"

    "I bought the Shenzhou computer to play online games. If I am not allowed to play games online, why should I buy your computer?"

    "I'm now asking for a refund! Return it!!"

    "Shenzhou is indeed a rubbish brand. I didn't listen to my friend's advice to buy Lianxiang. Now I regret it! You have to return it to me!"

    "Are you calling now? I turned on the computer just now, and now the computer is stuck on the upgrade screen. I can't even ask someone to reinstall the system! I want a refund!"

    With the passage of time, more and more Shenzhou users have been recruited, which puts great pressure on Shenzhou's after-sales service.

    More serious things have also happened. Some users have already made a fuss to the dealer of Shenzhou and directly demanded a return and refund.

    Dealers do make money selling computers, but how can a computer be returned for a refund after the replacement period has passed?

    Most of the dealers of Shenzhou are quite straightforward. They immediately arranged for engineers to help users reinstall the system, but there was no way to reinstall the system, and the computer was still stuck at the interface where the hard disk could not be recognized.

    ? In the end, the dealer was forced to admit his failure, and installed a mechanical hard disk for the user, which brought the computer back to life.

    In other words, the root cause of the problems with the Shenzhou computer is that it is equipped with a carbon crystal hard drive.

    However, dealers are not local tyrants, and it is impossible for every user who has a problem to come and replace the mechanical hard drive for others.

    Generally, there is a cost to replace the machine.

    The super hard drives of Shenzhou users have a relatively large capacity, ranging from 80 g to 120 or even 160 g.

    During this period of time, although the price of mechanical hard drives has been reduced, they are not cheap.

    It is impossible for dealers to advance money all the time.

    Many dealers could no longer bear this pressure and made troubles at Shenzhou's headquarters.

    Now everyone's eyes are darkened, and I don't know whether this situation is temporary or long-term.

    If the carbon crystal hard drive can't be used for a long time, what kind of magic ship do you still sell?

    Wu Jun is indeed under a lot of pressure. He has organized many high-level meetings, but there is still no way to solve this problem.

    Wu Jun was waiting for the technical department, but the technical department was helpless.

    After all, Microsoft owns all the underlying codes of the Windows 98 system, and this upgrade must have involved the operation of the lowest-level codes.

    The conventional method is to modify the system to allow the system to accept carbon crystal hard drives, which is very difficult.

    There have already been some disagreements within Shenchuan, and some high-level officials have asked Wu Jun to immediately replace the PCs of the Shenzhou t1 series withMechanical hard disk, to recover the loss to the greatest extent.

    There are also some high-level officials who asked Wu Jun to find Changtian Technology for the theory and asked Changtian Technology to compensate for the loss.

    "This has caused us a huge loss! Except for the t1 series, our sales of other series are also very good!"

    "The other series are all using ordinary mechanical hard drives, and I didn't say that they would not be accepted by the market! I strongly demand that the t1 series also be replaced with mechanical hard drives!"

    "For us to suffer such a big loss, we must ask Changtian Technology for an explanation, and Changtian Technology must compensate us for the loss!"

    Wu Jun has one head and two big ones, so starting a business will definitely encounter some difficulties.

    But I didn't expect these difficulties to be so great.

    This is completely to drive the Shenzhou ship to a dead end.

    Who would have thought that the carbon crystal hard drive, which was originally a bonus item for Shenzhou, would become a hindrance overnight.

    Seeing the high-level discussions, many high-level officials directly shifted the responsibility to Changtian Technology.

    Wu Jun stood up immediately, patted the table heavily and said, "Whoever quarrels with me will get out!"

    Wu Jun said to the executives: "Changtian Technology is currently one of the largest shareholders of Shenzhou! When Shenzhou was first established, if there was no addition of carbon crystal hard drives, our PCs would not have been sold within a month. 2  Wantai!"

    "At this time, we need to work together with Changtian Technology to find a way to solve the problem! Instead of blaming and complaining!"

    Wu Jun said to the office: "Continue to ask the after-sales service to explain to consumers, and let consumers give us a period of time. If consumers are really unwilling to accept our solution, we will pay for the cost of replacing the mechanical hard disk!"

    After throwing down these words, Wu Jun left the conference room angrily.

    The news of Microsoft's ban on carbon crystal hard drives is getting stronger and stronger.

    One day later, users who have used nearly 5,000 carbon crystal hard drives have no way to enter the desktop.

    The news was also widely reported by the media and attracted great attention from the industry.

    "Sudden death of the carbon crystal hard drive!"

    "Microsoft is working hard, and the windows system is completely blocking carbon crystal hard drives."

    The Internet and online media are frantically reporting such news.

    There are many people in the industry who feel sad about the death of the rabbit and the fox.

    After all, Changtian Technology is the first relatively competitive technology company in Xiaguo. If it is killed by Miguo in this way, it will be a major blow to Xiaguo's scientific and technological circles.

    Ordinary people and netizens were hit hard when they saw such news.
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