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It wasn't until Zhu Ke got acquainted with colleagues in the VIP department that Zhao Ziming was nicknamed "Brother Complaint".
This son is very good at using the hotel's complaint mechanism, and there is an average of one complaint every day.
The greenery around the hotel has not been completed, resulting in a bad view; the color of the floor tiles in the guest passageway is not neat enough; the glass on the exterior wall looks a bit cheap; the marble is more artificial than natural; it is often seen that the room cleaning is in the corridor, which will give guests a very cheap feeling ; The western chef in the western restaurant is very unprofessional, especially the one who cooks the steak, which wastes good beef; the Chinese chef uses spices as side dishes, resulting in no natural taste of the ingredients in the mouth except for the smell of spices.
There are so many things, almost comparable to the consultants of hotel management companies.
"Our consultants are not as strict as him." Colleagues complained angrily, "Do rich people have so many problems?"
This question is really hard to answer. Different rich people have different quirks, but in general, it is not a big problem that can be solved with money.
The supervisor repeatedly explained, "Don't judge the guests, don't have prejudice against the guests, and must treat them as the parents of food and clothing."
"It's such a pity for that face and that body." The colleague sighed, and then said gossipingly, "A few girls wanted to hook up before, but all of them were complained mercilessly. Guess what the reason for the complaint is?"
Zhu Ke was extremely curious, "What?"
"One lipstick is too red, it looks like a vampire; one has cramp eyes, and the faulty employee better go back to rest; one has a throat squeezed, which makes him sick; another is too stupid, one is too stupid, and one moves too slowly -"
as big as World, nothing is nonexistent.
The colleague snickered, "The two reasons you were complained about are the most legitimate."
No wonder Zhao Ziming got into a fight with him. It turned out that the people in front gave him a bad impression.
However, Zhu Ke, who was justly complained, continued to be complained.
Once, there was a drop of water on the sink (one drop, observed with a magnifying glass), once, his clothes were not delivered to the wash on time (one minute late), and once hot water was not delivered in time (two minutes late).
Wages were deducted 200, 400 and 800 respectively.
? The cumulative deduction is 1,550 yuan.
The internship salary has been cut by half.
Zhu Ke has been working for three years, and has seen many strange customers. He was pointed at the head by two black men with guns at the front desk in the middle of the night; Bureau; I have also received guests who are too harsh to see a hair or a speck of dust. A tip after the fact, however, can always make up for the damage.
But her own hotel did not make up for it. She was not only complained, but also deducted money.
Secondary damage.
Zhu Ke was criticized for five consecutive mornings, and his whole body was drained, and he really realized that Zhao Ziming couldn't get along with her, and hated her for fooling around with a small video on the first day.
Finally, it's time for a rest.
The girl who took over temporarily was almost crying, and said to Zhu Ke in a mournful voice, "Come back soon after you rest, I can't bear it."
Zhu Ke went home, temporarily bid farewell to the iron frame bed in the dormitory, and enjoyed his own latex bed.
After dinner, her father called her to the study, "How is work?"
She played with a decoration on the old man's desk, "Why did you put me in charge of Zhao Ziming? People don't even come for blind dates."
My father sighed, "He is a son of such an aristocratic family, he is proud and arrogant, and he will not give face to anyone if he wants to. There is really nothing to do with him. After thinking about it carefully, he probably doesn't know who he is going to be with. daughter to eat, that's why she ran to our hotel to stay, otherwise there would be no such oolong."
Facts hurt people, the Zhu family has a little money, but it is true that it is not a well-known wealthy family. The existing ones are saved by the hard work of parents. Every year, they are the only ones who make others smile, and no one else comes to curry favor with them.
"It's fine if the blind date doesn't work out, but this relationship can't be broken. I thought you'd like to practice anyway, so you might as well go and see how he is. If you have a bad relationship, he won't know you are my daughter, so you just avoid it; if you have a good relationship , you and him can be regarded as friends or acquaintances, which is also a relationship; the best situation¡ª¡±
"Old man, don't think about it, there is no best situation."
The old man is nothing more than still thinking about getting close to the water.
He didn't force it, just said, "There are different identities, you can better observe his true qualities now."
Zhu Ke understood what the old man meant, so he just said, "This person has a lot of things to do, so it's troublesome."The mood should be that something good has happened recently.
Zhu Ke secretly rejoiced, changed into his uniform and went to work.
The dedicated line rang, and Zhu Ke connected immediately.
"Arrange for me a conference room for twenty people, supporting conference affairs, business lunches and dinners. You can find the menu items from the note¡ª" Zhao Ziming's voice was a little anxious, "Tomorrow."
Business, come so fast?
Zhu Ke couldn't help but wonder, how could he bring over the conference affairs because of his dissatisfaction with the hotel? But he still answered quickly, "Do you need to pick up and arrange accommodation? Are there any taboos for the guests?"
"It's hard to say on the phone, you come to the room."
"OK, just a second."
Zhu Ke stepped into Zhao Ziming's suite for the first time. He was wearing a white shirt and suit pants, sitting on the sofa chair and making a phone call. He was very relaxed. Seeing her come in, he pointed to the coffee table, on which there were already two or three pages full of words. She kept silent, picked it up and looked at it carefully.
The guests who come here are half and half at home and abroad, and they require high-end meals, and half and half of Chinese and Western dishes. One of the guests was allergic to peanuts and specifically stated that he could not eat any food containing peanuts or peanut oil.
Zhao Ziming hung up the phone, "Can you handle it?"
"No problem." She said, "I'll arrange it for you right away."
He also said some precautions, including the pick-up and drop-off of guests and so on.
After Zhu Ke finished writing it down in his mind and asked if there were any other arrangements, he said goodbye and was about to leave.
Zhao Ziming stopped her, "Zhu Ke."
She stopped and waited for his order. But he looked her up and down, "Behave well."
Zhu Ke looked up at him, the hook in Master Zhao's eyes was eager to try. She's a bit dark, and she met three times by chance yesterday, this bastard wouldn't think she did it on purpose, so give her a sweetheart now, trying to trick her, right?
She didn't say much, just nodded, "I will try my best."
The hotel has been open for less than two months, and there are relatively few high-end conference receptions. When Zhu Ke went to the Ministry of Commerce, everyone was very enthusiastic. She led two or three people to start preparations. Before the work was finished, the supervisor called.
"Zhu Ke, what did you do again? Why were you complained again?"
Zhu Ke slightly widened his eyes, "What did you say?"
"Just now Mr. Zhao called our manager to complain that you don't understand basic etiquette."
"What?"
"He said that when you left the room, you didn't back out."
"What?" She was going crazy.
"He said how could the butler let the guests see their backs?"
No matter how big Zhu Ke's heart was, no matter how strong he was trained, he couldn't bear it anymore. She closed her eyes, gritted her teeth and said, "How much salary will be deducted this time?"
"The manager said that if you deduct your salary, you will have nothing, so you don't deduct money, and report criticism."
Not much better than deducting money.
With a livid face, she arranged the meeting affairs properly, returned to the top floor, walked back and forth at the door of Zhao Ziming's suite for several minutes, and finally knocked on the door.
We have to talk about it.
The door opened, and Zhao Ziming was already dressed and ready to go out.
She took a deep breath and said, "Mr. Zhao, I'm sorry to take you a few minutes. I want to talk to you."
"Don't do unnecessary things if you know you're sorry." He straightened the collar of his suit, "I'm going out to do some errands, so take a good look at the house and digest any grievances by yourself."
"If you do something well, you will be rewarded, if you don't, you will be punished." He patted her on the shoulder, "Don't let me down."
Your uncle's.
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Lao Zhao continues to die and thank the little angels who voted for me to overlord or irrigate nutrient solution~
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