The hotel has a total of twenty-four floors. The first floor is the lobby, the second floor is the hotel catering department, and the third to seventh floors are leasing companies. Except for the office conference floor on the 13th floor, all rooms from the eighth to the 24th floor are , there are ten rooms on each floor. The total number of guest rooms is 160; 808 of them are the hotel's housekeeping center. Staff locker rooms and laundry rooms are located in the basement. The security department is located at the security booth at the entrance to the parking lot at the back door of the hotel; the canteen, electric room, and boiler room are all located on the east side of the parking lot behind the hotel; the engineering department office is located on the next floor on the 24th floor, the highest floor of the hotel.
The front office manager May is a person who is strict with himself and adheres to principles. Although she always looks smiling and caring towards her subordinates, once someone makes a mistake, she will punish them mercilessly in accordance with the hotel's rules and regulations. As soon as she entered the hotel, Mingzhu heard a lot about her. Some people say that if you want May's tolerance, it is more difficult than climbing a mountain, because May has never been lenient. She would rather reduce the scope of punishment for employees than withdraw them.
"From today on, everyone is a member of the front office. I hope everyone will be happy at work in the future" May said to the five new employees standing in front of her. "As front-line employees, we must develop a good habit of self-examination and mutual supervision in terms of etiquette, image, and work. Tingting, I didn't put on lipstick today. I'll put it on later." May held her head high, Looking at everyone levelly, his voice was sonorous and powerful.
"Okay!" Tingting said with a blush.
"We don't need to wear heavy makeup, but light makeup is a must. This is out of respect for the guests and to keep ourselves in a good mental outlook Also, there is a handover for every shift in my department every day. There will be meetings before and after the shift to discuss the deficiencies in the work and the points that need improvement, and discuss ways to improve. Therefore, everyone must arrive at work ten minutes early, and no late arrival or early departure is allowed"may With a serious expression, "Mingzhu, you will be responsible for the daily grooming inspection."
"Okay!" Mingzhu replied while taking notes.
"Oops, I don't have the habit of wearing lipstick!" Wang Weibin said softly.
"No need for boys. Wang Weibin, you didn't choose so many English names, but you chose a mongkey name instead?" May picked up the list sent by the personnel department on the table and couldn't help but be confused by Wang Weibin's nondescript English name. I can't laugh or cry. Everyone couldn't help laughing, and they all covered their mouths and chuckled.
"I, I like monkeys!" Wang Weibin replied hesitantly with a red face.
"No, for the sake of image, let's make a new one!" Amy said seriously: "How about this, I'll pick one up for you, how about calling it Jackeysen?"
"Okay!" Wang Weibin said.
"I just received a notice this morning that Lin Qianqian from the sales department will be assigned to our department. Once the probation period is over, someone may be transferred to the sales department"
"Boom! Boom! Boom!" At this time, the door of the front office rang, and a woman in a gray supervisor's uniform, about 25 years old, with an average appearance and a tall figure came in. Behind her came Lin Qianqian, who gently twisted her waist and had a rich facial expression.
"This is Lisa, the front office manager, and this is Lin Qianqian, whose English name is Linsi!" May introduced everyone one by one. "Lisa will be responsible for the training of new employees in the future. If you have any questions, everyone must report them to her in time I have something to go to the general manager's office. Lisa, come and tell everyone a few words." After that, May picked up the table on the table. A document hurriedly left the office.
"Hello everyone! My name is Zhang Lin, and my English name is Lisa! Let me first introduce the front office to you. The working hours of the front desk and switchboard are three shifts, that is, they operate 24 hours a day. The concierge department, lobby deputy These three small branches, the management post and the business center, work in two shifts This week you will start with the normal shift. Starting from next week, we will arrange two new employees and old employees to work in each shift Originally, it would take three months for new employees to be able to operate alone, but due to the emergency, May and I estimate that we will assess everyone within one month" Lisa is serious He told everyone. This opening statement put a lot of pressure on the newcomers present. Only Mingzhu and Lin Qianqian spoke confidently.
"Lin Qianqian and Zhang Mingzhu will learn from the front desk staff first, while the others will stay and learn from Senday, the foreman at the switchboard."
Sendy, the foreman at the switchboard, is a gentle and lovely woman. Liu Mei, small eyes with single eyelids, and the skin is a bit rough. This person has a very gentle personality, making people feel very approachable, which masks her shortcomings in appearance. At first glance, people feel like they want to be friends with her. sendy came out from the switchboard next door and said hello to everyone
Behind the reception desk of the five-meter-high lobby is an ancient Roman architectural mural. Five meters in front of the reception desk, there are two pillars on the left and right.??Conversing while changing clothes. Mingzhu's face was full of spring breeze, and she was humming brisk songs in a comfortable mood. Lin Qianqian on the side asked curiously: "Mingzhu, did you and May go to the office this afternoon?"
"Haha,,, it's nothing!" Mingzhu said with a smile, showing her cute little teeth.
"There's no need to ask, our boss must value this pearl! As for what to talk about? It's confidential, no telling!" Tingting said to her calmly. Tingting had already noticed Lin Qianqian's worries and deliberately provoked her.
Lin Qianqian didn't reply, but gave a slight glance with her phoenix eyes: Huh, Zhang Mingzhu, don't be too confident, I don't believe that my stunning appearance will lose to your little toothy one! Under the eyes of Zemin, I No matter how hard you try, it's just something in your pocket!" Lin Qianqian pretended to be calm, put on white high heels and changed into casual clothes as if nothing had happened. Then she gently twisted her water snake-like waist and walked out of the dressing room slowly.
Who would have thought that Lin Qianqian was not the only one who wanted to be the assistant to the general manager. At this time, in a corner of the row of lockers in front of Mingzhu, there was a person who was eavesdropping on their conversation. When the eavesdropper learned that Mingzhu was summoned by the general manager to talk, he was immediately shocked. Based on my many years of experience in StarWorld Hotel, the general manager will not meet any employee at will unless it is a major matter, let alone a new employee who has just joined the company and is still in training. Liu Tingting's words shocked the eavesdroppers: Could this pearl be Chen Guozheng's successor?