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Text Chapter 17 A small disturbance in the training class

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    Author/Zhang Yang

    At two o'clock in the afternoon, everyone put on the uniforms issued by the hotel, followed the instructions, and gathered on time in the exquisite and glorious conference room on the 13th floor.

    The hall is full of new employees, about forty people.  These employees all come from the "Mengdu" four-star hotel and "StarStar" three-star hotel in the group.  There are only five new employees in the front office of the "Star Star" hotel; these five new employees are Liu Tingting, who is delicate and charming, with a fierce personality, strong on the outside but soft on the inside; and Zhang Mingzhu, who is beautiful, gentle and reserved; the other is an ordinary-looking,  Li Dandan, a girl from Shandong who looks rough, timid and shy; and Chen Aiai, who has a men's haircut and has a handsome face that Mingzhu met in the elevator; what surprised Mingzhu even more was the last time  Wang Weibin, the effeminate boy he met during the interview, also applied for a job as a cashier at the front desk, while Lin Qianqian, who was wearing heavy makeup and was charming and enchanting, was temporarily placed in the sales department.

    The arrival of the Pearl seemed to cast a brilliant glow on the entire conference room.  Like the five front desk receptionists, the pretty and charming Mingzhu wore the orange front desk reception uniform. She looked energetic, had a different kind of feminine tenderness, was dignified and delicate, and wore shiny black high heels.  Appearing in front of everyone with rhythmic footsteps;

    "Wow! Which department is this girl from? She's so bright!" someone in the crowd praised.

    "She doesn't look ugly on the outside, but she has an off-putting little protruding tooth!" Lin Qianqian, who was standing aside, said sarcastically. Zhang Mingzhu's pure and refined beauty stole her limelight, so she felt jealous.  However, at this time, Mingzhu had never worn high heels since she was a child, and the new shoes were easy to scratch, so her heels began to hurt.  In order not to let the presiding officer notice, she still stood in a T-step with her hands vertical and looking straight ahead, looking calm and composed.

    "Please form five teams, with every ten people in a team!" Chen Ze ordered into the microphone.

    "Welcome to the Star Hotel and join this dynamic and outstanding team" After Chen Zemin briefly introduced the hotel's management structure and rules and regulations, he distributed the employee handbook to everyone one by one.  The other person in charge of this meeting together with Chen Zemin was Chen Guozheng, assistant to the general manager.  Chen Guozheng's appearance is really unflattering. He is short and bloated.  Although this person is extremely smart and talented, he is usually a cold, arrogant and aloof guy.

    "Hello everyone! Let me say a few words!" Chen Guozheng took the microphone and spoke.  "Hello everyone!" He suddenly raised his voice and waved his chubby right hand.

    ¡°Okay!¡± Everyone said in unison.

    "Why are you so quiet? Some people didn't even move their mouths. Did you not have enough lunch? Let me say it again, 'Hello everyone!' You have to answer 'Okay!' 'Very good! 'Very good!"  'And the voice must be loud, so that it looks vigorous and energetic!" Chen Guozheng said loudly to everyone.

    "Okay!" Everyone suddenly let out a loud and exciting voice.

    "Dear students, we are engaged in the service industry. We must know that in the future we have to face our guests, that is, our God! The service tenet of the hotel is 'Guests first, service first!' Your words and smiles  It will affect every guest, pick up your spirits and bring your sunshine and vitality to every guest around you, okay!" Chen Guozheng's voice was like a bell, and he unexpectedly gave everyone a rare smile.

    "Okay!" The voices were uniform this time.

    "The next lesson is 'grooming'. Grooming is a person's appearance. Generally speaking, it includes a person's appearance, clothing, personal hygiene and posture.,,,, Grooming is a person's spirit  The external expression of appearance and inner qualities,,,,, Etiquette is a customary form for people to express respect, greetings, blessings, greetings, condolences, condolences, and provide necessary assistance and care to each other in daily life, especially in social situations.  . Etiquette is for larger and more solemn occasions"

    When talking about the grooming standards for boys, he suddenly raised his head, as if he had already noticed it, and his sharp eyes immediately fell on Wang Weibin, a boy who spoke with a bit of a "girly" tone.

    "The fifth-place boy in the first group opposite, please stand up and come to the stage!" He said in a sinister tone.  Wang Weibin, whose name was called, walked to the stage happily as if he had won the jackpot.

    "Excuse me, Mr. Wang, did you graduate from xxx Tourism School?" Chen Guozheng coughed twice and then asked.

    "Yes, presiding officer!" Wang Weibin said with a blushing face.

    "Then please tell us here what are the grooming standards for boys? Just describe the head briefly," Chen Guozheng said sternly.

    "Okay, presiding officer!" Wang Weibin faced everyone: "The hair standard for boys is that they cannot wear earrings, earrings and other jewelry, and their hair must beIt¡¯s natural black¡­¡±

    "Okay, let's stop here! Let me ask again, does your hair meet the standards you just mentioned?" He looked sternly at his permed and curly yellow hair that had been highlighted.

    "This guy is going to be in trouble!" The new employees below whispered.  Wang Weibin suddenly blushed and shook his head.

    "Do you want to handle it yourself, or let me cut it off for you?" Chen Guozheng then asked sternly.

    "Report to the presiding officer, I will cut it tonight!" Wang Weibin blushed and plucked up the courage to speak loudly.

    "A good boy should treat himself like a girl" Chen Guozheng criticized Wang Weibin with all his face, and then turned around and said: "My classmates below, I'll give you a chance.  Take a look at yourself first. If you feel that you do not meet the standards, please stand in front of the stage!" Chen Guozheng looked serious, and the entire audience fell silent.

    After a while, several boys and girls walked up. Of course, Lin Qianqian with big wave perm was one of them.  She blushed and stood obediently in front of the stage like a child who had made a mistake, waiting for punishment.

    "What's your name?" Chen Guozheng walked up to Lin Qianqian and asked.

    "My name is Lin Qianqian, the presiding officer!" Lin Qianqian said timidly.

    "Do you think this is a masquerade party? Wearing heavy makeup?" Chen Guozheng lectured unceremoniously.

    "I'm sorry! Presiding officer, I" Lin Qianqian's face turned pale, and she didn't know what to do for a moment.

    "Okay, go back to your original position!" Chen Guozheng waved his round hand.

    "And you, Zhang Mingzhu! Go and cut your bangs shorter,,,"

    "I know, presiding officer!" Zhang Mingzhu, who had been sitting silently, stood up and replied with a raised voice.  After saying that, she sat down, but unexpectedly, Mingzhu sat down on the ground. The chair made a fragile scream, breaking the silence and causing the whole audience to burst into laughter.  .  It turned out that Lin Qianqian, who was in the back row, secretly moved her chair when Mingzhu was not paying attention.

    "Silence! Silence! What's so funny? Look at yourselves, what do you look like? I didn't expect that all the people standing here are talented students who graduated from tourism schools." Chen Guozheng sighed longly, holding up his hands  Behind him, he was pacing back and forth in front of the stage.

    ¡°After get off work, I pull back everything that needs to be straightened, shorten everything that needs to be cut, and dye everything for me.¡±

    "Yes, presiding officer!" Everyone replied in unison. Wang Weibin's eyes were filled with tears. This was the first time that he had been criticized like this in public. He felt so ashamed that he wanted to find a hole in the floor and get in.

    "Everyone go down and sit in your seats!" Chen Guozheng waved his hand. He adjusted his glasses and said seriously: "That's it for this class. The above content will be tested. Let's review it again when we go back. .Also, everyone must memorize the "should know and do" in the hotel employee handbook just sent to you when you go back, and we will take the assessment together. Tomorrow, we will go to Zhangzhou Dongshan to xxx training base to participate in the "development training" 'After everyone goes back, prepare some daily necessities and toiletries for yourself in the evening. We will gather in front of the hotel at 5:30 tomorrow morning and set off on time at 6 o'clock. get out of class is over!"

    "Thank you, presiding officer!" Everyone in the audience stood up to express their gratitude and gave them warm applause.

    After the meeting, Lin Qianqian, Chen Aiai, and Li Dandan also moved to the third floor to live in the same dormitory with Mingzhu and the others.

    Lin Qianqian, who has been pampered since childhood, threw her luggage to Li Dandan as soon as she entered the dormitory, "What the hell is this place? It's old and broken! Xiao Li, help me pack it up. I'll go next door to take a rest  " She complained as she walked out of the dormitory.  Li Dandan, who is introverted and meek, looked at the pile of luggage in front of him with a look of helplessness on his face.

    to be continued!
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